Contact Us

To receive assistance or details on any SlimGenicsDirect.com order, simply fill out the form below and a SlimGenics representative will contact you as soon as possible. 

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Please Note: Major shipping carriers such as USPS, UPS and DHL are reporting extreme demand and increased shipping times during the pandemic and holiday season. Please allow for an additional 1- 4 days on the delivery of your package. Thank you for your understanding at this time.

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Helpful Details to Include:

Name or Account Email

Order # (Can be found in your order history or confirmation email) 

A Brief Description of Your Order Issue

Thank you for your inquiry! Please allow up to three business days to receive a reply. 

Looking for Weight-Loss Support?

To receive expert Weight-Loss Support with our Slim Support Team, please call 855.292.4400 or visit our Make An Appointment Page to schedule a time that works best for you!